Support

We’re here, and a person reads this.

Email hello@thymetocook.co with what you were doing and which phone you have, and a screenshot if you can. For questions about an account or a shared cookbook, write from the address you signed up with.

Common questions

Where can I get the app?Thyme to Cook isn’t in the App Store yet. It’s coming first to iPhone and Apple Watch. Write to us and we’ll tell you when it’s ready.
Is it free?It’s free to start. Paid plans add features and cover more people in a shared cookbook; their prices and renewal terms are shown in the app before you buy anything. Letting a plan lapse never deletes your recipes.
Why did an import get a recipe wrong?Imports are read by a machine, which can misread a quantity or miss a step. Every imported recipe keeps a link to its source so you can check, and you can edit any recipe.
How do I invite someone to my cookbook?In the app, open Settings and choose Share your cookbook, then make an invite code and send it to them. More on sharing.
How do I delete my account?In the app, open Settings and choose Delete account. It removes your recipes, photos, plans and sessions. You can export a full copy first from the same place. What survives deletion.
How do I report something?Every shared recipe has a Report control. You can also block anyone. Reports are read by a person, and we aim to respond within 48 hours. Community rules.
Can I rely on the allergy check?No. If an allergy is serious, don’t rely on any app: it searches the words in an ingredient list and can’t see a shared fryer or what’s in your cupboard. Read the labels on what you’re cooking with. Read the full note.